This 2 ½-day class is designed to give participants with no electrical background an in-depth understanding of electric utility operations. In addition, the class serves as review for participants familiar with electrical systems. This class provides participants with a working knowledge of the electrical systems found in today’s electric utility. As the world becomes more technical, those employees who are able to communicate on both a technical and non-technical level will be those who excel. The better an employee understands the utility’s product-the reliable delivery of electrical energy, the better the employee can serve the utility. This class provides that understanding.
Who Should Attend?
Utility Managers, Utility Supervisors, Customer Service Representatives, Energy Auditors, Utility Safety Directors, Utility Specialist, Revenue Protection Analyst, Utility Field Personnel, Training Officer, Training Specialist. All personnel at an electric utility can benefit from this workshop.
Registration Fee: (Lunch on your own)
Group discount rates for 5 or more attendees, please contact Cheryl Anderson
- $600 per person for FMEA utility, associate members and Florida cooperatives
- $800 per person for non-members
A.R. “Skip” Collier, Professional Training Systems, Portland, Oregon
Skip has a B.S. in electrical engineering from the University of Nevada at Reno, and an MBA from Portland State University. He worked for 12 years as a field engineer, field-engineering supervisor and construction project manager at General Electric Company. The EUSO class was developed to provide utility employees with a thorough understanding of the operations of an electric utility. The goal was to develop a course that could explain the electrical world to utility employees without complex mathematics. This goal has been realized and more than 15,000 utility employees throughout the United States and Canada have attended this training program.
Contact Cheryl Anderson, Director of Training and Member Services, (850) 251-5465.